Resources

Top Reasons for Employment Pass Rejection & How to Fix Them

Written by JWC Accounts & HR | May 30, 2025 7:02:06 AM

Securing an Employment Pass (EP) is a crucial step for foreign professionals aiming to work in Singapore. However, the application process can be complex, and rejections are not uncommon. Understanding the reasons behind these rejections and knowing how to address them is vital for a successful application. This comprehensive guide delves into the top reasons for EP rejections and offers actionable solutions, highlighting how JWC Consultancy can assist in navigating the process effectively.

Understanding the Employment Pass (EP)

The Employment Pass is designed for foreign professionals, managers, and executives who wish to work in Singapore. To qualify, applicants must meet specific criteria set by the Ministry of Manpower (MOM), including:

  • Minimum Salary Requirements: As of September 2023, the minimum qualifying salary is SGD 5,000 per month, with higher thresholds for older and more experienced candidates.

  • Educational Qualifications: A recognized degree or professional qualifications relevant to the job role.

  • Relevant Work Experience: Demonstrated expertise and experience in the field of employment.

  • COMPASS Framework: A points-based system assessing individual and firm-related attributes, requiring a minimum score of 40 points for EP eligibility.

Common Reasons for EP Rejection

1. Insufficient Qualifications or Experience

MOM assesses whether the applicant's educational background and work experience align with the job role. Applications may be rejected if:

  • The qualifications are not from recognized institutions.

  • The work experience does not match the job requirements.

  • There is a significant salary leap compared to previous employment, raising concerns about the applicant's suitability.

2. Incomplete or Inaccurate Application Submissions

Errors or omissions in the application can lead to rejections. Common issues include:

  • Missing or incorrect personal information.

  • Unverified educational certificates, especially from certain countries requiring additional validation.

  • Discrepancies between declared information and supporting documents.

3. Availability of Local Talent

MOM prioritizes the employment of local candidates. An EP application may be rejected if:

  • The job role can be easily filled by a Singaporean.

  • The employer has not demonstrated fair consideration for local applicants.

4. Negative Employer Track Record with MOM

Employers with a history of non-compliance or previous EP rejections may face increased scrutiny. Factors include:

  • Inadequate financial standing to support the EP holder's salary.

  • A high ratio of foreign to local employees, indicating a lack of commitment to developing local talent.

5. Low COMPASS Score

The COMPASS framework evaluates applications based on criteria such as qualifications, salary, diversity, and support for local employment. A score below the required threshold can result in rejection.

Steps to Take After an EP Rejection

1. Understand the Rejection Reasons

Review the rejection advisory provided by MOM to identify specific issues. This insight is crucial for addressing shortcomings in any subsequent appeal or reapplication.

2. Assess the Feasibility of an Appeal

Appeals should only be made if new information or documents can address the reasons for rejection. Submitting an appeal without additional supporting evidence is unlikely to change the outcome.

3. Submit the Appeal Timely

Appeals must be lodged within three months of the rejection date. Only the employer or an authorized third party can submit the appeal through the EP eService portal.

4. Address Specific Rejection Reasons in the Appeal

Provide detailed explanations and additional documentation to counter the reasons for rejection. This may include updated financial statements, verified qualifications, or evidence of efforts to recruit local candidates.

Preparing a Strong EP Application

1. Ensure Complete and Accurate Documentation

Double-check all information for accuracy and completeness. Include all necessary documents, such as:

  • Verified educational certificates.

  • Detailed employment history.

  • A comprehensive job description.

2. Highlight the Candidate's Qualifications and Experience

Emphasize how the applicant's skills and experience align with the job role. Include any unique competencies that add value to the company.

3. Demonstrate the Necessity of Hiring a Foreign Professional

Provide justification for hiring a foreign candidate, such as:

  • Lack of local expertise in the specific field.

  • The candidate's unique skills contributing to business growth.

4. Maintain a Positive Employer Track Record with MOM

Ensure compliance with all MOM regulations, including:

  • Fair consideration of local candidates.

  • Adherence to employment laws and guidelines.

How JWC Consultancy Can Assist

Navigating the EP application process can be challenging. JWC Consultancy offers expert assistance to increase the likelihood of approval:

  • Expertise in EP Applications and Appeals: Leveraging extensive experience to guide clients through the process.

  • Personalized Consultation: Assessing both candidate and employer readiness to meet MOM criteria.

  • Comprehensive Documentation Support: Assisting in compiling and reviewing all necessary documents to ensure accuracy and completeness.

  • Liaison with MOM: Acting on behalf of clients to communicate with MOM, addressing any queries or additional requirements.

  • Ongoing Guidance: Providing updates and advice throughout the application or appeal process.

Understanding the common reasons for EP rejections is the first step toward a successful application. By addressing these issues proactively and seeking professional assistance, applicants can significantly improve their chances of approval. JWC Consultancy stands ready to support you through every stage of the EP application or appeal process, ensuring a smoother journey toward working in Singapore.

Frequently Asked Questions (FAQs)

  1. What is the minimum salary requirement for an EP in Singapore?
    As of September 2023, the minimum qualifying salary is SGD 5,000 per month, with higher thresholds for more experienced candidates.
  2. Can I appeal an EP rejection on my own?
    Only the employer or an authorized third party can submit an appeal through the EP eService portal.
  3. How long does the EP appeal process take?
    Approximately 85% of appeals are processed within six weeks, depending on the complexity of the case.
  4. What documents are essential for a successful EP application?
    Key documents include verified educational certificates, detailed employment history, a comprehensive job description, and evidence of the company's financial standing.
  5. How does JWC Consultancy improve my chances of EP approval?
    JWC Consultancy provides expert guidance, personalized consultations, comprehensive documentation support, and acts as a liaison with MOM to address any issues promptly.

For professional assistance with your Employment Pass application or appeal, contact JWC Consultancy today.