Top 3 POS Tools to Run Your F&B Business Smoothly

Whether you're managing a growing café, running a restaurant chain, or launching a takeaway concept, one thing is clear: you need the right tools to handle operations efficiently—and it all starts with a reliable POS system.

A modern F&B POS does more than process payments. It helps you:

• Manage orders fast (even during peak hours)
  
  
• Integrate with food delivery apps
  
  
• Accept cashless payments
  
  
• Track sales and inventory
  
  
• And even grow your customer base with loyalty programs
  
  

These are three standout F&B POS systems in Singapore that each offer a unique edge—based on usability, integrations, and support:

1️⃣ Koomi – Built for End-to-End F&B Operations
Best for: Restaurants and fast-growing brands with multiple outlets

Koomi (by Novitee) is an all-in-one F&B operating system that handles everything from the front of house to the back kitchen.

🔹 Usability

Its interface is intuitive, easy to learn, and works seamlessly even offline—perfect for busy restaurants. Staff onboarding is fast, and managers can monitor performance from anywhere via the cloud-based dashboard.

🔹 Integrations

Koomi integrates with kitchen display systems, online ordering platforms like GrabFood, QR code menus, and a variety of payment methods including Apple Pay and Google Pay.

🔹 Support

Backed by a strong local support team, Koomi offers personalised onboarding, fast technical help, and ongoing optimization support—ideal for businesses aiming to scale with confidence.

Why choose Koomi?
You're getting a fully integrated system that grows with your F&B business, streamlining both operations and customer experience.

2️⃣ Waffle POS – Loyalty-First System for Customer Retention
Best for: Cafés, bubble tea shops, quick-service restaurants

Waffle POS is a sleek iPad-based system that focuses on speed and customer loyalty. It turns every sale into a chance to build long-term relationships.

🔹 Usability

Simple, fast, and beginner-friendly. Waffle is great for teams with part-timers or frequent staff turnover. Offline mode ensures no downtime during internet hiccups.

🔹 Integrations

Waffle supports local payment methods (PayNow, QR code, card terminals) and integrates with major food delivery platforms. But the highlight is its built-in CRM and loyalty engine.

You can automatically collect customer data, offer points, create memberships, and send targeted promotions—all in one system.

🔹 Support

Waffle’s Singapore-based support team is highly responsive and hands-on. They provide demo sessions, real-time help, and proactive tips to help you drive repeat business.

Why choose Waffle?
If customer retention is your priority, Waffle helps you turn new buyers into loyal fans—with zero tech overwhelm.

3️⃣ Kadabra – The WhatsApp POS for Direct Orders

Best for: Takeaway brands, delivery-focused F&B, small teams

Kadabra is redefining the F&B ordering experience by letting your customers order and pay through WhatsApp—no apps, no websites, just chat.

🔹 Usability

Super convenient. Customers scan a QR code or click a link, place their order via chat, and even request customizations. It feels natural and personal—like texting a friend.

🔹 Integrations

Now that WhatsApp Pay is available in Singapore, Kadabra lets customers place and pay for orders all in one place. You get a dashboard to manage orders and build a CRM automatically based on customer interactions.

🔹 Support

As a growing local solution, Kadabra offers high-touch onboarding and support. The team works closely with businesses to configure menus, automate replies, and optimize the chat-based sales flow.

Why choose Kadabra?
If you want to lower commission fees from delivery platforms and build a direct customer channel, Kadabra offers a fresh, effective approach.

Which POS Is Right for You?

Each of these systems is trusted in Singapore’s competitive F&B landscape—and each serves a different need. Your best pick depends on your business model and how you want to grow.

Bonus Tip: Don’t Forget the Back Office

Choosing the right POS is just one part of building a strong F&B business. You also need to manage:

• Payroll and staff matters
  
  
• Business registration and compliance
  
  
• Tax, accounting, and strategic planning

That’s where JWC Accounts & HR comes in. We support F&B brands across Singapore with back-end services that let you focus on serving great food, not juggling paperwork.

👉 Let’s get started: jwc.com.sg